Perception

Rather than dismayed and disappointed by people, observe them, and know them.

By detecting and understanding what they want and how they behave, it is possible to create maximum values in interacting with them.

One can acquire the art of dealing with them in manners to produce desired outcomes.

Never be swayed by emotions or trivial interests.

Stay calm, observe and behave with clear judgement.

Be flexible with mildness, but also with the unwavering foundation of self.